Tony N.

Review of Landers McLarty Chrysler Dodge...

I had a problem with the amount I paid for a servi...

I had a problem with the amount I paid for a service on my jeep. I was quoted a lower price then what I paid. After posting this review on Goggle. Matt Hutson the Service Manager called to apologized for the mis-communication. Matt offered me a service credit and credited my debit card to reflect the lower price I was originally quoted. I am totally happy with the way this issue was handled by the service manager. I will continue bringing my vehicle to Landers McLarty Jeep in the future. Thanks Matt for quickly resolving this issue and treating me so fairly.

I brought my 2017 Jeep Cherokee Limited in for 30k mile service. Presented Rep. Robert with a coupon for 15% off. He told me the service would be around $200. When I went back to pick up my vehicle the price on invoice was almost double what he quoted.me. Appatently, he missed calculated the discount amount. He had my phone cell number but never called to tell me this. A standard service for a vehicle with 30k miles is almost $400 with a 15% discount included? Outrageous. Once the warranty is up I will be taking my vehicle somewhere else for service. This place gouges you on price.