Sara Edmonds

Review of Radisson Hotel Bloomington by ...

While this is a very lovely hotel and easily locat...

While this is a very lovely hotel and easily located at the Mall of America, but their were a few problems with my last stay: 1) while I was early, no where is it published what their check-in, check-out time is and was told at the front desk that it would be $50 for me to check in early. They wouldn't let me in my room early without the fee. But they then let in others early (we were a large party for a work function). 2) Then my room wasn't cleaned one day. I was gone all day from 7am-5pm. 3) Since we were in a hotel conf room until 12noon, I asked for a 1pm check so that I didn't have to lug all my bags down- and they didn't even consider it before they denied it. 4) Instead of waiting in the long line for check out, I did express check out, and 5 days later still have no email of my bill. I have been here before and know they can do much better, and hope they can handle the larger load the next time my company sends us there.