M AL-Sabie

Review of Al Marwa Rayhaan by Rotana

Booking a suite at this hotel was the biggest mist...

Booking a suite at this hotel was the biggest mistake ever , from the front door at the basement nobody was there to guide us to reception, once I figured it out and asking some security staff I reach to the reception and had to deal with the worst receptionist ever to work in a hotel she was very strict that I will only get my suite after 4pm and I had to wait since 1:30 , I think the hotel management should revaluate their staff to see if they have the hotel standards, definitely this will be the last time I book at this hotel.