Went there with my family we enjoyed it a lot but ...

Went there with my family we enjoyed it a lot but the check in line was really long I had to wait almost half an hour in the line. Our room wasn't ready so we went into the pool. The pool was really fun especially the wave pool. Then we went to get our room key and again the line was really long. We went to our room and the key wasn't working. So again we went and waited in the long line and the secretary told us she gave us the wrong room number at this point we were furious the kids were very tired and in my opinion the guest services should come to us if we need help. The hotel room was also good. The pool also had too much chlorine it turned my black tights to brown tights. I think 1 day is enough for a family.