Jordan Smith

Review of Staybridge Suite - Oklahoma Ci...

Worst customer service ever!!

Worst customer service ever!!

I arrived at 11pm in a cab from the airport to find out they had overbooked, and given my room away. They said they had 'rebooked me' at a hotel a mile away. No offer of providing a cab, or shuttle for me and my luggage, had to walk.

And they place they sent me was a dump motel, with no rooms booked.

I understand things happen, but cannot understand the lack of trying to make it better, or even pretending to care!