Fidelis Owen Review of Village Energy (U) Ltd.
I am the Proprietor of Soroti Country Inn,a 21 Roo...
I am the Proprietor of Soroti Country Inn,a 21 Room Hotel with a Conference Facility and Dining Hall, located in Soroti Municipality,one km from the town centre along Mbale-Soroti highway.
We came to know Village Energy through some Technicians who slept at our Inn and realising that there was no hot water in the Hotel,offered a solution.
At first,we dismissed the offer because we knew we could not afford.But on deeper discussions,we discovered that Village Energy had attractive financing plans to acquire solar equipment with warrantee and after sales service.
The Heaters were installed in October 2016
One of the Heaters,the more modern and robust one with sensors and could be connected to electricity did not work at first. This was of great worry to us.Village Energy finally sent in skilled and experienced Technicians and the problem was sorted out to our delight.
Hot water does not come out immediately.You have to drain the cold water from the piping system which is wasteful usage of water.At full Board,hot water runs out in the morning,an indicator that capacity needs to be expanded.Understandably,the efficiency of the equipment declines during the rainy season.
Otherwise the equipment supplied is operating very well.
There is noticeable increase in Reservations despite the challenges in the Economy and the Hospitality Industry.The increment can be attributed largely to availability of hot water.
The Staff and Management of Village Energy are very friendly.It appears the Company PR is good and working.They Listen.
Village Energy is liberal as they allowed our own Plumber who knew the piping installations in the hotel,to lend a hand at their cost.
Village Energy has come up and is improving every year and I would rate them Very Good and would not hesitate to recommend them for similar Solar Installations as we ourselves plan for Solar Lighting from them and solar power to run fridges ACs

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