We mailed our payment as soon as we got it. Appare...

We mailed our payment as soon as we got it. Apparently, with the breakins at the post office, there have been delays. So, we received a late notice on Saturday and immediately sent another check. ( cut off was stated to be Wednesday on the card.) MondayI received notice, by voicemail, that they were stopping service on Tuesday. I went by and talked to customer service. They can put a note in your account. She refused. It is Wednesday and my original check has been posted. The payment she forced me to make is pending. Another will probably show up today. I realize I do have a credit; but, the customer service rep was rude, rigid and completely unsympathetic. 11 years of payments on time made no difference. Just because they are the only game in town, makes them horrible at customer service.