Walt McWhirter

Review of Tri-County EMC

Customer service is good but does not begin to com...

Customer service is good but does not begin to combat the horrible policies and procedures they have in place. This is the only utility company that I have encountered that gave no leniency during the pandemic. Nor do they try to inform you that your power will be cut off with your kids at home. But it seems very convenient that they waive the reconnection fee due to the pandemic. And again the ladies in the office are nice and helpful but the things that they're helping you with they shouldn't have to.