Kathy Cook

Review of Hilton Tampa Westshore

I stayed here this past week from friday until tue...

I stayed here this past week from friday until tuesday..

Pros:
Comfy bed and Pillows
TV was nice size
Large windows
Nice decor
Pool

Cons:
Parking charge plus taxes were ridiculous ($12 plus tax per night)

The workers lack genuine customer service, they seem like its just a job. No genuine care.

There was a massive leak in lobby, workers had to put down towels to catch the drips during a party on sunday.

My bathroom had mildew in shower and the wall near shower lever was chipped. (see pictures)

No free wifi unless you sign up, which I did but still did not help. For better wifi its $10 per day.

There was construction outside my window and would make me at 545-6am every morning, I had to play rain or nature sounds to drown out the construction.

They have cable but limited channels.

Items for purchase were very expensive.
I was craving sweets for me and my daughyet so I bought ice cream (twix ice cream. snickers ice cream) $5 each. $9 if you wanted a pint.

I felt I overpaid for my stay, it was not a bad stay but I most likely would come primarily because of parking fee and lack of customer service not be taken seriously.