I checked in this hotel on 8th of August 2019 for ...

I checked in this hotel on 8th of August 2019 for one night..

I did the check in and I went to my junior suite
The problem was with the cooling system (AC)
It was really hot , I called the room service to fix this and they sent a TECHNICIAN who was unprofessional at all the problem wasn t solved
Then I went to bed and it smells so bad ..

In the morning I was doing the check out and I told the recipient about my feedback, the problem is with the people who work there
They didn t act like they care about he only responded to me SORRY about that..

I would never book with The Westin hotels anymore..

And I advise everyone to avoid this hotel..