David Gachuz Review of Jim Ellis Chevrolet
3 stars because I love the car, I picked this car....
3 stars because I love the car, I picked this car. My experience was not great, after purchasing the car I was shown any of the features or taught how to use them. This sale was definitely rushed, and because of that I am not happy. Besides that, I purchased this car from Jim Ellis because of the deal they were announcing on the radio, $500 Home Depot gift card. So I made the drive even though I was 15 minutes away from Steve Raymond. After verifying I would receive this gift card in the mail, I wait for it and never got it. As if this was upsetting already, I received a call from the salesman that sold me this car saying that at Jim Ellis they strive for customer service , and that if I leave them a 5/5 review on the survey they emailed me he would fill my gas tank. Now given that I bought a truck with an expensive gas tank to fill, I quickly said yes and filled it out. Sent him a screen shot and never got a reply back! :) Definitely love the customer service! I ve been getting scheduled service at Steve Raymon and DEFINITELY regret not purchasing my car there.
Comments: