The location was pretty good for us given that we ...

The location was pretty good for us given that we wanted to be close to the zoo. It wasn't particularly close to other activities but we knew that and still liked the location. The service was relatively good. We realized pur toddler needed food quickly and their room service had a kids menu that came within 10 minutes. It wasn't the best food but totally good enough. The restaurant was great for breakfast. The room was decent though not as nice as I anticipated. It was lovely in terms of decorations but had a funky smell and while close to the main lodge that meant we were near the back of the restaurant so when we opened the door we could smell restaurant trash and old food. It bothered my husband but I didn't notice it as much. The room smell bothered me. We didn't have trash bags in the trash cans and there were some stains on the sheets which I find disgusting. The outdoor pool was freezing even though it is advertised as being 85 degrees. It was maybe 60. They didn't have towels by the outdoor pool and were very slow to respond when we called. The indoor pool was much warmer (the advertised 85 degrees!). I didn't realize all the indoor stuff - pool, spa, hot tubs, fitness center, etc are shared with the public which was disappointing. They were fairly crowded on an off day. I wouldn't want to go on a peak day. Still, it was alright. Not sure it was worth the price or that we would go back though.