Akil Nasser

Review of GP Bikes

Kudos to the Alex in service and Tom in parts.

Kudos to the Alex in service and Tom in parts.

Brought my bike in for minor service recently. Without asking for a broken signal connection to be fixed, the mechanic did it on his own, the job was very professional (i.e., the OEM were left parts alone), and was covered in the very reasonable 1hr quotation for minor service (w/o oil+filter). This might seem like nothing but it saved me at least $50 in buying the parts and the time required to do it myself. Additionally the mechanic must have re-torqued something correctly, because the buzzing that had me hating my bike is gone!

Before I knew the buzzing problem was gone, Tom was helping me find bar ends which would solve the problem. He recommended an item I'd never heard of, that had rave reviews, and that wasn't something they normally carried. He suggested I order it from the US to get it sooner and cheaper. That's customer service!