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Donna Rainey

4 years ago

Worst service I have ever seen. I entered the rest...

Worst service I have ever seen. I entered the restaurant and only one other group at one table were dining. My husband and I got ignored as we watched another group of 4 enter the building and be seated. The waitress came out and discussed something with them. She then returned and took their drink order. She then returned to take their food order and I finally said (before she reached their table) "Excuse me!" She ignored me. My husband very frustrated at this point since we had been sitting for quiet some time got up to see if anyone else would help us. As he walked toward the kitchen the waitress waiting on the other table shouted to him that she would be with him in a few. He came back to the table as she walked into the kitchen and about 3 minutes later came out to ask what we needed. At this point I just wanted to know why she ignored us. She said she was hard of hearing and I asked if she was blind as well? We are sitting in an empty restaurant where the three tables that had people at them were all close together. no way could you miss us. She said she thought we just came in from the golf course and just wanted to sit. I had drove in from another town to meet my husband for lunch who had finished golfing. Needless to say by this point we just left since I no longer trusted what my food would come out like. I drove all the way back home and made my own lunch and was confident I had it faster than I would have gotten from them. Worst service ever and If possible to give less than 1 star I would. What happened to that place? I used to love going there years ago I dined there about 3 days a week and it was good. Time frame from us getting there to us leaving was appx. 45 mins with no service and in almost empty restaurant. The entire time the waitress was telling the other two tables they were about to close. I looked up the hours on the menu when I heard her and they were still 50 minutes from closing time. Guess she has better things to do and she told us she was the food and beverage manager. This is unacceptable service.

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