Really not an easy process buying from this place....

Really not an easy process buying from this place.. Unprofessional and unknowledgable staff. They made it so difficult to buy the product I wanted and did very little to facilitate me getting it. After telling me she didn't have it anywhere in my town, she gave me no other options. I had to ask her well can't you order it in?...to which she had to ask a colleague. When she was ordering it in to store for me to collect, I was subject to listening to the staff casually chatting to one another about commissions they have earnt that month. You wouldn't expect them to speak about it in front of the customer's but these guys carry on their conversations as if you're not there! Will be avoiding in the future, its no wonder people choose to shop online.