Recently purchased a mattress from Macy's. We sel...

Recently purchased a mattress from Macy's. We selected the mattress from the storeroom at this location. We later purchased it online. It arrived damaged but the damage was denied by the delivery team and I had to keep calling customer service to make an exchange. The exchange after a few attempts was made. When the delivery service returned with the replacement mattress, they damaged my actual bed frame in which I repaired myself A very time consuming, cumbersome and disappointing experience from such a longstanding company. I will no longer be a customer of Macy's.