jaime jimenez

Review of Excel Air

Richard, Oscar, and Kendra have been beyond the wa...

Richard, Oscar, and Kendra have been beyond the way professionals should be. I dealt with each of these individuals on different aspects or stages of my HVAC needs, and each person made the experience as seamless and easy as possible. Unlike the 4 other HVAC contractors that I tried contacting during one of the worst "Heat Waves" of all time, Kendra or Oscar answered my phone calls 24/7 instead of an answering machine like the others. 3 of the others tool up to 3 days to return my calls, and 1 I still haven't heard back from. Richard jumped through hoops to come out and figure out my issue with a 5 hour notice, and 2 other contractors couldn't figure out. Excel saved the day.