Mark W Review of Hilton Riverside/Hyatt Regency...
I tried to park here today and there was no indica...
I tried to park here today and there was no indication that the lot was full. I drove in, pressed the button and then drove around the parking structure for about 10 minutes. There were no open spots anywhere. I had no choice but to leave and try to park somewhere else. There were no people at the gate, just a computer and no button to press to talk to anyone. i had only been in the lot for 10 minutes and there were no spots, but it made me pay $20.00 anyway. I can't believe that Hilton cannot afford to have someone at the parking station because there was a booth and a spot for someone to sit, but it was empty. They either need to have a policy where 10 minutes is automatically free or a menial charge of $3 or something, or have someone there to be able to make a decision. This is completely unacceptable. To the managers of the New Orleans Hilton...you got my $20, but i'm sure that at least 5 people will not go to your hotel due to my review, so its actually costing you $ in the long run. And btw, i travel 90% of the time for my job. If possible i wont be staying at your hotels if i can avoid it. Thanks!! Happy new year!!!
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