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I have 137 emails trying to receive a refund from ...

I have 137 emails trying to receive a refund from February 2nd. I have spoken to 4 managers at this hotel, 2 people in finance, 3 at the corporate level and 27+ in guest relations with no resolve. I would advise not giving your credit card out over the phone. I received a one night stay as an "apology". (See pict.)
(Please note I work in hospitality and have written documentation for all conversations below).

People I have spoken to in no particular order consist of: Cheleas H.-Corporate Guest Assistance (will be abbreviating to CGA), Leo Jay L.-CGA, Jill - MANAGER in Tampa guest relations that said she would mail a refund check from corporate - Employee ID 81980-no check received as of 3 weeks ago (AND her son goes to school with my daughter!!), Edelyn P.-CGA, Sherif G.-CGA, Maria Milagros M-CGA, Jhay Vee I.-CGA, ELisha B.-CGA, Kim F.-CGA, Elna B.-CGA, Philip S.-CGA, Finance Department at the New Orleans Riverside that also said they would send a refund check, Romeo S. III-CGA, Rachelle Ann B.-CGA, Linda Skipper-Guest History Clerk, Rebecca Oalmann-Guest History Clerk, Lexi Thomas-manager on duty at hotel with in room dining, Michelle-CGA, Hilton Survey Department 3/19/2019, Jason-Hotel In Room Dining, Lulilia Siedova In Room Dining, Terry Ford-Concierge, Vicky Capro-hotel concierge, Randy Piebes-F&B GM. ***I would like to note that Randy, Jason, Lulilia and Jason have done everything they can to help*** -just wanted to notate them to express that I did go through the correct avenues for a refund.
~Courtney Fox - a Beyond Frustrated Hospitality Client. File #25445175

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