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Review of Runnymede Hotel & Spa

I went for a full spa day, a birthday present from...

I went for a full spa day, a birthday present from my husband.
I was very disappointed with whole experience.
No one greets you upon arrival.

I consider this to be extortionate.. Tray bake wasn't a healthy option as one would have expected but rather it was 2 small pieces of "Rocky Road"!! When was rocky road considered to be a, tray bake.. It was melted, chocolate with few broken bits of rich tea biscuits and marshmallows... Which requires no baking!!
Lunch options were extremely poor, baked jacket potatoes, cold sandwiches and salads.. Which one would expect from your local cafe, or Nothing which one would consider to be gourmet or of the standard one would expect from a hotel if this calibre! The salad was served with no dressing.. Not very tasty.
Although refreshments were available throughout the day. The coffees were dispenses from a machine with a yuck!! Although fruit was available most of the day.. But it was very difficult to find a piece as their members were exceptionally greedy and selfish, the moment fruit was replenished it was grabbed.. I found their members to be inconsiderate.
In respect of the facilities, the gym was very small, not many machines and no space for a stretch. The water dispensing machines were extremely dirty and rusty and had mould growing on it. The rest area was dirty with wet dirty towels lying around.
In respect of the massage and facial not very impressive a 90min massage was finished in under 80 mins.