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My friend and i had booked a room 2 months in adva...

My friend and i had booked a room 2 months in advance to go to a concert that night. Once we got there the lady at the desk pretty much kicked us out because we apparently had to be 21 to check in (we are 19) but they didn't tell us that when we booked the room 2 MONTHS in advance. I asked the lady where the hell two young girls from out of town were supposed to stay in a big city?? She told us she had no clue and STILL CHARGED US $219 to cancel the room. She was no help at all and didn't even offer to help us find another hotel. We have never been there before and that staff clearly showed no hospitality so we will definitely not be staying there. Thank god the Marriot hotel was kind enough to let us stay there. Will not recommend to anyone.

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