Valentinas Sungaila

Review of Staybridge Suites Times Square...

The rooms are a lot less nice then in the pictures...

The rooms are a lot less nice then in the pictures. The room I stayed at had a kitchen but overall was quite small. The drain in my shower was clogged, the light above my mirror on the bathroom did not work, and half the plugs in the room did not work. I was on the 13th floor, and the internet was super slow. I did a speed test and only got 4 megabytes. The TV was not mounted on the wall properly and I felt like it could fall off the wall any minute. The staff were not wearing their masks properly for covid safety. On top of that, three weeks after I stayed at the hotel, I got a mysterious charge from the hotel on my credit card. I called them and they told me it was a glitch in the system and then they gave me my money back. The only good part about this hotel is the price and the location.