Beware they try to hike up direct debit before end...

Beware they try to hike up direct debit before end of contract. In my case by 30% they of course have an exit fee which you have to pay if you wish to switch before the contract end. In my view very sharp practice also its a foreign call centre you get through to. Not as Green in customer relations as portrayed.
Also never had a physical metre reading the operative said I had in March which I disputed considering it was in Lockdown!!