Ramsey Hajar

Review of Maricopa County Treasurer's Of...

The majority of employees at this office are not k...

The majority of employees at this office are not knowledgeable, courteous or helpful. My first call attempt landed me with somebody totally incompetent who would just answer every question with the same 4 word response not matter what was asked. The conversation resembled a conversation you'd overhear in a mental institution (unfortunately I did not catch this person's name). On my second call I received a man named Alex as my representative. Alex is "most definitely" one of the most ignorant, unhelpful individuals I have ever encountered. He "most definitely" does not know anything about his job and is prepared to give you incorrect information costing you money instead of an honest answer to avoid any minor inconvenience to himself. He tries to appear intelligent but fails miserably. He is "most definitely" the quintessential government employee and is a complete drone incapable of an original thought. The Maricopa County Treasurer's Office should reconsider the terms of Alex's employment before it becomes too costly to terminate him. Two stars because on my 3rd call attempt a lovely individual named Yvonne was able to help resolve my issue in 1 minute after listening to the 2 sentence problem. This was apparently too much mental energy for the previous two representatives to expend.