This hotel was lovely place unfortunately some str...

This hotel was lovely place unfortunately some strange rules. when we got there late at night cooked meal was plated up for us and left behind the bar at the pool we were all inclusive didn't feel much like drinking it was 22.30o'clock and been long day thought I'd have a Diet Coke but diet Cokes weren't included in all-inclusive so had to have full fat cokes went to bar at 23:05 for second drink only to be told the bar was closed to all inclusive but we could buy another one if we wanted as they ware still serving half bord guests. next day around the pool bar I orderd a beer it came in a plastic glass I thought no more about it as it's at the side of the pool then I saw a half board guest order a beer it came in a large pint glass frosted out of the freezer I didn't like being treated like a second class customer just because we paid upfront but didn't want to create a fuss as I was trying to relax and enjoy my holiday. all the staff there were really nice very helpful but always keen to serve other (paying) guests before all inclusive guests. when it came to evening meal the canteen was always full and we had to wait but when there became round 20 people waiting they never knew who was there first and that became quite frustrating when other people got seated before you. once we were in and seated the food was really very nice. now my main gripe about this hotel happened the day we had to check out we had to be out of the room by 12 and we checked out at the reception but we didn't 't get picked up for another 6 hours they insisted on cutting off our wrist bands so we could not use the facilities no more drinks or even lunchtime meal this left us virtually sitting on the streets for 6 hours waiting to get picked up we could use the luggage hold so left luggage there and went to a bar to have drinks and a meal all in all we would not go back to this hotel and do not recommend it which is quite a shame as the staff there were really nice with the exception of the chap on reception that day who was quite argumentative and totally unreasonable. just not very well organised with the way things should have been done all in all we won't go back