We have been without working grills for a month no...

We have been without working grills for a month now. It took 12 days to get maintenance to respond and check out my ice maker. Whenever you call the office they just simply don t answer. They finally left me a voicemail making sure my ice maker was fixed to my satisfaction when no one had even been by. It would be nice to have an answer on when we can grill again instead of just having them padlocked because they are working on the propane