MsAries

Review of Pohanka of Salisbury- Hyundai ...

I dread coming in here. I've never had a good expe...

I dread coming in here. I've never had a good experience at this dealership. The waiting time is exceptionally long. I can never have two things planned out on the day of coming in here because it takes a whole day. The managment needs to look into their choice of staff and employ people who are efficient, customer service friendly and work fast. Takes hours to get something as simple as a light change or car check done. The other time I had to wait almost 4 hours before I got a shuttle to leave and my car still ended up staying there all day. The staff at the parts and service department are rude, cold and unwelcoming. I honestly would never come in here if I didn't have to.