My experience was phenomenal! Benny Franklin, Feli...

My experience was phenomenal! Benny Franklin, Felicia Smothers and Chris the Finance Manager were beyond awesome. I have purchased cars before and the experience was long, drawn out and exhausting to say the least so I naturally expected this experience to be the same. I am happy to say I was completely wrong, LoL! These three treated me as though I was a VIP client and not a customer. The process was seamless and stress free. There aren't enough characters allowed in this survey for me to express the extreme pleasure I felt driving away from your Ford dealership in my new ride! Benny was so professional and his positive energy was just what I needed because I wasn't sure what type of vehicle would be the right fit for my family and I. He listened attentively to my needs and concerns. he stayed in constant contact with me and gave me several options until I found the right vehicle. Once my decision was made and I arrived to pick up my new car Felicia stepped right in. She took the time to explain every single detail and amenity of the car. I'm not very tech savvy so she even showed me how to set up my blue tooth capability. She was so patient and professional and I greatly appreciated that. Most finance managers have a reputation of being uptight and all about the numbers. Chris was the total opposite, LoL! We talked as though we were old college buddies! He took the time to explain to me why certain products and offers were important and he allowed me to make the final decision on which products worked best with my budget. (He even gave me a few shopping tips on how to get the best deals from Amazon, LoL) We seriously were talking like old friends!
This was by far hands down the best car buying experience I've had in a very long time. I bought my last used car over 6 years ago and I'm so excited to have a brand spanking new ride! Yaaaahhh me!!!
I look forward to getting my first oil change because I'm sure that experience is going to be just as phenomenal! Thank you so much North Central Ford!!