Carla Beaton

Review of Double tree by hilton downtown...

Staff steal your jewelry from your secure room saf...

Staff steal your jewelry from your secure room safe!! My experience included the security staff removing my jewelry from the secure safe in my room. I had checked out minutes before and forgotten to empty the safe. They did not attempt to contact me to let me know. When I returned 5 days later to retrieve my jewelry, I was presented with my bag and 4 items were missing. A gold ring, two gold necklaces and a gold Michael Kors watch. Apparently they do not let you know if they find anything in the safe in your room after you leave. I guess they hope if you don't come back they can keep it.