The hotel itself is very nice and depending on you...

The hotel itself is very nice and depending on your budget and room assignment you can get a city view or river view. I had the river view which was nice to wake up to in the morning. The hotel is well maintained and a short 15 min walk to the craziness of bourbon and other areas. It is also a few minute walk to the river walk mall and the paddle wheel cruise. The reason for 4 vs 5 was the staff, mostly the ones in the restaurant le croissant. On my first two visits it was horrible cold food slow staff and when I finally had enough and asked for my bill I was told to leave. I spoke to management and they said they will handle it. The rest of the week went well. The food if you do made to order is good but the buffets was constantly cold. When you are here for training you don t have many options for breakfast.