Katie Nickol

Review of Billion Automotive of Iowa Cit...

Bought a 2020 vehicle, which they said they only h...

Bought a 2020 vehicle, which they said they only had 1 key for. I did pay for a second because yes, I agree, its possible to get by with 1 key but bought for my own peace of mind. Now after reading reviews, this seems like a pattern, so are they doing this on purpose? Not sure. THEN, after paperwork is signed, realized the tail light was cracked. I do understand I should have caught this, but they won't do a thing about it. I even offered to take care of having a new one installed if they could just send me the part. Felt that was a fair split. Nope, nothing they will do. Poor follow through for this company after spending the amount of money I just did. Lesson learned. Hope this helps future shoppers. Salesman was nice (Blandon). Not his fault, Eric calls the shots.