Grethel Mackay

Review of Larry H. Miller Toyota

I have purchased 3 cars from there, referred my fa...

I have purchased 3 cars from there, referred my family which purchased another 2 cars and a friend who bought another car. The sales staff is excellent, in that regard I'll never go anywhere else. Servicing my car, that's not so good. I've had one great amazing experience but the rest of the time I can say is satisfactory or less. Waiting to be serviced takes around 20-30 minutes even if I've made an appointment, which I've stopped doing because it's no use. Other's get complimentary car washes, I never do. I've had my speedometer from mph reverted to kmh nearly every time I know how to change it back. This last time when I picked the car up it had a low tyre pressure light on and it wasn't when I dropped it off (I spent over $500 in maintenance this time around so I assumed they'd at least SEE the tyre light). I live in Ogden and work in SLC, I come to a dealer I can trust but I am considering getting it serviced closer to home. Sorry. But the sales staff is excellent I can't stop saying good things about the sales part of my experience.