We bought a car from Keffer Kia 2 years ago with a...

We bought a car from Keffer Kia 2 years ago with an AMAZING experience! Went yesterday to purchase another car and it was the complete opposite! We were in contact with Alisha since Monday about a 2011 Kia Sportage. Alisha was wonderful and I hate we didn't get to work with her at the lot. When we got there we asked for Alisha, but she was busy and ended up having to hand us over to another sales person. Alisha did greet us, offered us water and coffee and showed us to our new sales persons table where she quickly had to try to conceal and move their cigarettes and lighter that were spread out on the table.
The sales person went and got the keys for the Sportage and it was announced right in front of us that there was someone there looking to purchase it. Now knowing what I know, they had pretty much already sold it, so there was no point in us even looking at it or test driving it.
We looked at it, liked it and decided to test drive it. I mentioned to sales person I was nervous about driving it because I have driven the same car since I was 16, so every car I drive is going to take some getting use to. We pull out and it was like pulling teeth trying to figure out where to drive this car to, since I am not from or familiar with Mooresville. My husband ended up giving me directions more than she did. At one point our sales person said "Now you're making me nervous. I'm just going to close my eyes and not watch." We had mentioned potentially wanting to look at a Sorento just for the additional room. The sales person stated that I "would not like the Sorento, if the Sportage makes me nervous." We get back and look at a Sorento that had just been traded in that day. We understood it had not been detailed yet, but just wanted to look to see if it would be something we would be interested in. We decided we wanted to test drive a Sorento just to compare size and feel to the Sportage. Our Sales person then asked around what price we wanted to be at and we said as close to the Sportage price as possible. After about 10 minutes she came back with a set of keys that didn't go to that car. And that this was the closest one in our "price range." She went back to try to find the keys again. After another 5 minutes of waiting, we decided just to leave. We found our sales person and told them we were leaving and all they said was "Ok, it was nice to meet you." We felt more like an inconvenience to the sales person than anything. They never offered to let us test drive a Sorento that was "out of our price range" just to get a feel for it. When we pulled out of the lot I reached out on the online chat feature before leaving Mooresville and got nothing (we traveled 45 minutes to specifically purchase a car from here.) The online chat person apologized and literally asked me would I prefer a sales manager to contact be by phone call or email? Even then, no one reached out to use last night before we left Mooresville. I reached out via online form form the webpage when we got home and NO reply today. I decided to see if they still had the Sportage, because I did like it and I am in desperate need of a car. They had already taken it off their webpage, which told me they sold it before we had even left their lot last night and didn't care about trying to sale us anything else.I called to ask to speak to a sales manager and the phone rang 3 times and I was sent to a VOICE MAIL! Called back, thankfully got Alisha who went and found the sales manager Greg. He was a great listener, but lacked the same motivation that our sales associate from last night did. All that was asked was "what could make this right?" Well the ONLY car I saw last night you sold, I don't know what else you have. I was shocked I was not asked "Hey come in, let's find you a car and make this right." Nothing try to get me back in the door and purchase a car. I was basically begging Keffer Kia to take my money and give me a car and got NOTHING. Take your money somewhere else.