SERVICE was by far the worst experience!!!!

SERVICE was by far the worst experience!!!!
I brought in a 2019 cargo van and needed a mirror replacement. I was greeted by Paul Jarrell.
The tough luck attitude was applied in full force as the part was not in stock.
I asked to please order the part and let me know when it was ready... No luck there either. He said the mirror will take 4 to 5 days to arrive and it would take an entire day to replace it.
That meant a lost trip there and an additional trip 4 days later + a full day to replace an mirror?????
NEVER AGAIN
I can see how customer satisfaction and positive customer experience is nowhere on their list.