Mark Earp

Review of Victoria & Albert Hotel **** (...

Visited here as partner was bought a Voucher deal ...

Visited here as partner was bought a Voucher deal for a birthday treat. Arrived and greeted by friendly staff. Felt a little uncomfortable when asked loudly if we had a voucher deal. Guided to table and told what we would expect. I asked for a pint instead of the included glass of prosecco, was told would be extra charge which was agreed. Drinks and scones turned up which was very nice. On finishing we went to pay the bill to then be told bluntly I have to pay for the extra pint. Once pointed out the second glass of prosecco never turned, we was faced with " have it now then if you want " attitude. Felt a little belittled as turned up with voucher deal.