Michelle

Review of Casa Ticul

This hotel was nice and clean. rooms were nice and...

This hotel was nice and clean. rooms were nice and modern. staff was also pleasant
The rooms however we very poorly lite to thw point that we had to use our phone flashlight to look through clothing.
They advertise a contiental breakfast which did not exist. When given the initial walk through and instruction of the room thwy showed us the drinks provided in the fridge however there was no mention of the charge of the beverages until ypu check out.
If you enjoy a nice hot or even warm shower... forget it because there was only cold water.....if there was water at all! The day we had to check out there was no water. could not even flush the toilet. when asking the staff about the water issue there was no explanation but just told to wait until next staff came in. Turned out they must turn the wated off at night as we heard the water turn back on around 8am. Thankfully we did not have an early flight.
As for noise, this hotel is situated on the best part of 5th ave. No noise over night. However the doors to the room you could see right through the door jam. As a result if there was any social gathering around the pool area in the evening it sounded as if they were right in our room. Also the doors all slam shut!!
Although the location and rooms were nice i would not return to this hotel.