I have been going to Honda of Hayward Dealer for a...

I have been going to Honda of Hayward Dealer for a very long time and this time the experience was lacking. In past, with every service they used to offer complimentary car wash exterior but this time they did not. Also, In the past they used to bring out my car to me which shows that they care....this time we had to look for our car in their lot and look for technician that can give the keys to us.
very dissatisfied service and i may be thinking of future visits.