We took our son glamping for his birthday. The pro...

We took our son glamping for his birthday. The property is amazing and our son and friends had a fun time. However the glamping tent was facing west and in the sun all day. Air condition never went below 81 degrees. Tent had a hole in the front and we had wasps and mosquitoes coming in. Staff did not accommodate a move even though several other tents were available in the shade. Front Desk and Glamping Concierge told us we can't move because of COVID 19. I assume it would have required special cleaning. We had a fun time overall but staff was not helpful on site. Reservation experience and Catering set up was a delight, very helpful and informative. Glamping breakfast was delicious.