Robert Banis

Review of Irvine BMW

Trying to get a simple routine oil change is painf...

Trying to get a simple routine oil change is painful. You pull up and usually get greeted right away but then stand and wait by your car for 15 min or more for a service advisor to write you up. I took my other car a Mazda to the Valvoline shop for an oil change just prior and pulled in, sat in my car and was out in 10 minutes! BMW could take a few lessons from these guys. Would take my BMW there is they had the filters!