C
Carrie M Review of Hilton Riverside/Hyatt Regency...
I reserved a room months ago for a conference I'm ...
I reserved a room months ago for a conference I'm attending starting today, and got an email last night at 10 pm saying that they oversold and they're moving me to another hotel that's further from my conference, and I seem to have no say in this situation. WHAT? This is completely unacceptable. Their customer service has also been terrible.
Comments: