First, let me preface this by saying I am a very f...

First, let me preface this by saying I am a very forgiving person so it takes a lot for me to write a negative review. This is more of a warning to other people than a review, actually.

To keep things brief, I was using the TrueCar website and was contacted by John Landosca (he's the short sales manager guy). I told him I'm not interested because they don't have the car I'm looking for. He says they do - they just got 2 of them this past weekend. I then told him THREE times exactly what I was looking for so there was absolutely no mistake in what he heard - Hyundai Eco with Tech package in Shale Gray. He confirmed - THREE times - he had it in stock.

So I drive over an hour and a half to get to this place. I eventually find out that they DON'T have the vehicle in stock at all. Then he proceeded to try to sell me a more expensive Hyundai Hybrid. I kept telling him that it's out of my price range. He ignores me and keeps wasting my time.

I just couldn't believe that he would lie about having the car I wanted just to get me into the door. Please do the customer and yourself a favor and don't lie about what you have in stock to get people to walk through your door. It's disgusting. To top it off, he never apologized. Not even once. Be wary, this guy has no moral compass.

On a positive note, the sales consultant who initially helped me out was friendly - Brian Shattuck. He was quite flustered (literally red in the face) by the fact that I was lied to as well.

Just thought other people should know about this incident.