Ganesh S

Review of Vivanta by Taj, Gurgaon

Well, Taj is one of the best hotel brands in India...

Well, Taj is one of the best hotel brands in India. So you know the prices are not going to come cheap. I have stayed here multiple times on business visits. Forty minutes from the Airport (notwithstanding Gurgaon traffic), but you can take the Metro if you want to

Rooms - very good, has all the amenities expected of a 5 star - free wifi upto 4 devices, very comfortable beds, working desk, super clean and luxurious bathrooms, you can connect to their TV thru HDMI, USB

Food - is also good. I'm a Vegetarian and eat mostly Indian. You can order many things that are not there in their menu, you can order from their one of their speciality restaurants - Thai is good. Breakfast at the coffee shop is wonderful and reminiscent of Taj brand.

Other amenities such as gym, pool, business centre are also good.

*The negatives* - every time I stay, they do some goof up that can be avoided. Not what is expected form Taj. For instance, during my last stay - though the room was booked for double occupancy, all the amenities were kept only for one person.

Food can be made better, especially as per the customer's requirement. You tell them Alu Jeera well done and spicy, or just All Jeera the food that comes is all the same.

Good place, but need to improve on the service part. Get their basics right.