Mark McKenna

Review of Fastway Couriers North East

Avoid like the plague! One of, if not the, worst c...

Avoid like the plague! One of, if not the, worst customer service experiences I have ever had to deal with, unspeakably rude, and they have outright refused to help me find my package which they claim to have delivered and gotten a signature for on a Saturday. Have advised Amazon drop them, hope others do the same.

EDIT: Amazon now refusing to refund me due to the package being signed for and because I cannot provide proof to the contrary. Have checked with my neighbors in the hope the package may have been left with them but no such luck. Again, avoid Fastway like the plague if you care about sending or receiving items. Now down three Christmas presents due to their incompetence.