Sarah Jane

Review of Hilton Tampa Westshore

I've had issues at this hotel multiple times. The ...

I've had issues at this hotel multiple times. The most recent visit, upon leaving, the front desk woman was new and couldn't figure out how to split the bill between 3 people. She finally figured it out, or so we thought. After leaving, we all got charged MULTIPLE times equalling more than our entire bill several times over. I immediately called and got put on hold for 20 minutes. My partner called and got through, and proceeded to spend the next FIVE DAYS trying to get the charges correct. In the end, two of our charges were settled, but my partner still had an extra $400 charge that shouldn't have been there, and he had to dispute with his credit card. We go to this hotel every year for an event. We might skip the event next year. The rooms are nice, and the staff is friendly. But I don't know if it's worth the headache to see what will go wrong next year.