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alex wolaver
Review of Mayflower Cafe

3 years ago

We were excited to try the menu out here after rea...

We were excited to try the menu out here after reading about the chef and seeing the instagram hype. We had read good reviews of the food and had hoped we d be able to enjoy a lovely Sunday brunch. We booked well ahead of time for an 11 am seating and arrived a few minutes early. We were told that our table was being prepared and we d have to wait a few minutes outside - not an issue. Ten minutes go by and we see other smaller parties who had arrived after us getting their seats. Still, not a problem. After fifteen minutes of waiting and nobody checking on us, we finally decided to check on the ETA ourselves. The waiter told us the table was still being prepared and to keep on waiting, a small annoyance now considering we had booked ahead of time.

Finally after almost a half hour of waiting and nobody even bothering to check in on us, we asked the manager directly - the story changed from our table being prepared to the party sitting there now deciding on ordering desserts. Maybe 5 to ten minutes, I don t know was what we were told. No apologies, no efforts given to try and compensate negligence, nothing. The manager really couldn t have cared less. We realized that we clearly weren t valued as customers and the awful service would probably continue, ruining our meal, so we decided to go somewhere else.

Will not go back here and cannot recommend this place out of principle, poorly managed and the worst service I ve ever had in Sydney.

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