Excellent customer service from Bruno. I rang to q...

Excellent customer service from Bruno. I rang to query whether the large amount of credit I had accumulated could be refunded to my bank. Bruno suggested the better option of reducing my direct debit monthly. He also mentioned the priority list. I qualify for inclusion but would not have known this if Bruno hadn't taken the trouble to tell me. I am SO SO glad that I switched 6 months ago from one of the rip-off 'Big Six'. Thank you, Bruno. Thank you GNE. I have had to deduct one star because you don't have your phone number on your website. I had to Google it. Come on! You'll get more custom if you publish your phone number. Annie Eagleton.