R

Roy Kelly

4 years ago

The hotel is well located on Sunset for all the lo...

The hotel is well located on Sunset for all the local amenities. Traffic is always a problem in LA so despite this location, you still need to allow plenty of time if going anywhere.

The rooms are well proportioned and fitted our family of 5 (including 2 teenagers) comfortably with a rollaway. The rooms were clean and nicely furnished in a modern style. The beds are only doubles, but you could easily fit queen or king in these large rooms - it's a shame they don't have this option. You have large windows spanning the whole room but I would recommend a room in the higher 2nd building as it allows much more light, and a fab city view. It is also nearer the pool area, which is ideal with the kids.

There is a steep walk between the upper and lower building, but on-demand cars are provided if you wish, but we found it easier to walk - it's no big deal.

Valet parking is mandatory, and in the upper buildings, there is usually only one person. This sometimes makes the service slow, which can be a touch annoying. That said, the guys are all very pleasant and do their best to be quick.

The pool area is nice, with Cabanas, however it is not attended regularly so you are not always sure which beds are free, and there are often towel, plates and cups strewn around, and not tidied up. There is also no bar area.

I would like to give a huge thank you to the front desk manager Hudith, who gave a very personal service to our family. She went out of her way to ensure we were as comfortable as possible. If in town, we will definitely stay here again.

Comments:

No comments