Gets one star because the sales guy worked very ha...

Gets one star because the sales guy worked very hard. Ended as a very disappointing visit. My daughter and and were there for 3 hours. We completely close the deal finishing up with the sales guy, got the keys,programmed my phone to the vehicle. At that point the senior financial advisor who finishes the paperwork, takes my father to the back. Dishonors the contract agreed on, leaves him sitting there for 30 additional minutes. And then instead of being honest that he didn't want to follow the deal that was already placed,he decided to create a story to make me feel like the deal decided was not the correct decision. Im beyond upset about the unprofessional, unorganized business i was dealt here. I definitely would not recommend anyone wasting there time. Completely dissatisfied very upset customers. It should be some type ramifications for behavior as such. They say you get the best with Jim Ellis we must have had the wrong place, and my referrals will be sent elsewhere.