Hasin Vaid

Review of Al Marwa Rayhaan by Rotana

Booking online and practical desk experience was v...

Booking online and practical desk experience was very bad. What services highlighted on the on line booking was not at all honoured by the hotel. Rooms good but aminities not as per standard. Front desk staff to be more coperative.
I treat this as cheating if things do not match with the on line booking and actual.
Please ensure better service.