Marla Watt

Review of World Toyota

I have been loyally and regularly going to this To...

I have been loyally and regularly going to this Toyota dealership for service since I bought my 07 Tacoma - even though it is not close to home or work. Until this week, I have had a great experience with them. Last week I brought my Toyota in for vibration that happens around 15 mph. The salesman said I needed spark plugs, complete fuel system maintenance and brakes and rotor turning. We agreed that I would get the brakes changed later. As soon as I left the dealership ($400 poorer), I noticed the same vibration was there. Since it was closing time, I called, complained and the guy told me to come back in another time. I went back today and they told me that I need a new or re-built Drive shaft at $800-1000. I complained about the $400. I already spent that did not fix the problem. He said the manager said I NEEDED THAT MAINTENANCE ANYWAY, and the best they could do was take 15% off the price. I told them to bring my truck around and I will NEVER go back there.